All Clear? Air Ground Communications for Controllers and Pilots [ATC-R-ALCL] (Direct Access)

Web-based training 2 Sep 2020 14:12
Open training
Air traffic controllers know a lot about air-ground communications. So why do communication problems still create difficulty and cause incidents? The All Clear? e-learning module attempts to investigate why sometimes communication problems still occur and focuses on expectation bias in human behaviour.
The module is light and includes rich media elements such as videos, animations and a game. Some background information regarding expectation bias is also included.